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Samay Watches has the following cancellation policy for online orders:

1. No Return, Exchange, or Refund:

  • Once an item has been purchased, no return, exchange, or refund options will be available.

2. Cancellation Before Shipping:

  • An order can only be cancelled or exchanged before it is shipped.
  • If a cancellation request is made before shipping, Samay Watches will refund the entire amount of the purchase within 7 business days.
  • The refund will be processed to the same account from which the payment was originally received.
  • In the case of an exchange, any additional cost will be the responsibility of the customer.
  • Note that the exchange policy does not apply to accessories bought on the e-store.

3. No Refund for Price Changes:

  • No refund option will be available due to any price change at any time.

4. Order Cancellation by Samay Watches:

  • Samay Watches reserves the right to cancel orders without prior intimation.
Customers should carefully review and understand these policies before making online purchases from Samay Watches' e-store, especially in regard to cancellation, exchange, and price changes.