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Terms and Conditions of Sale

1. Introduction :

  • These terms and conditions (the "Terms") govern the sale and purchase of products from Samay Watch Partners (referred to as "Samay," "we," "our," or "us") through our official website, Samaywatch.com.
  • By accessing our website and placing an order, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our website and services.

2. Parties to the Agreement :

  • Samay is a partnership firm registered under the Companies Act 1956 of India, with its registered office at 10-F Kamla Nagar, Delhi.
  • Samay is an authorized retailer and service center for more than 20+ watch brands.

3. Ordering and Payment :

  • When you place an order through our website, you are making an offer to purchase the products subject to these Terms.
  • We reserve the right to accept or reject your order for any reason.
  • Prices, product descriptions, and availability are subject to change without notice.
  • Payment for orders must be made through the payment methods provided on our website.

4. Shipping and Delivery :

  • We will make every effort to ensure prompt delivery of your order, but we are not responsible for delays outside our control.
  • Delivery charges and estimated delivery times are provided during the checkout process.

5. Cancellation and Returns :

  • Orders can only be cancelled or exchanged before they are shipped.
  • Refunds for cancelled orders will be processed within 7 business days.
  • Products can only be returned in accordance with our Returns Policy, which can be found on our website.

6. Warranty :

  • Warranty information for specific watch brands and models can be found on our website.
  • We will assist you in processing warranty claims according to the manufacturer's policies.

7. Privacy and Data Protection :

  • We collect and process personal information in accordance with our Privacy Policy, which is available on our website.

8. Genuine Products Agreement :

  • We guarantee that all products sold on our website are genuine and sourced directly from authorized distributors or manufacturers. We do not sell counterfeit or unauthorized items.

9. Goods and Services Tax (GST) Compliance :

  • As required by applicable GST laws in India, the prices displayed on our website are inclusive of GST.
  • A GST invoice will be provided for all eligible transactions.
  • GST details, including the GSTIN, will be provided on the invoice.
  • Customers are responsible for providing accurate GST-related information during the checkout process.

10. Indemnity Agreement : 

  • By using our website and purchasing our products, you agree to indemnify and hold Samay harmless from any claims, damages, losses, or liabilities arising from your use of our website or products. This includes, but is not limited to, any misuse of products, violation of these Terms, or infringement of third-party rights.

11. Limitation of Liability :

  • We are not liable for any indirect, consequential, or incidental damages arising from the use of our website or products.

12. Governing Law and Jurisdiction :

  • These Terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Delhi.

13. Amendments :

  • We reserve the right to amend these Terms at any time. Any changes will be posted on our website and will become effective immediately.

14. Contact Information :

  • For inquiries or assistance, you can contact us at : Address: 10-F Kamla Nagar, Delhi.
  • Email: Rajesh@samaywatch.com
  • Phone: 9999179583
Please read these Terms carefully before making a purchase. Your continued use of our website and services constitutes acceptance of these Terms and any future revisions. Ensure compliance with the Genuine Products Agreement, understand your indemnity obligations, and provide accurate information during the checkout process for seamless invoicing and tax compliance.